Luko is the fastest growing Insurance in Europe and France’s #1 Neo Insurance.
Today, Luko's mission seems obvious: to transform insurance from an industry perceived as a necessary evil to a service that truly protects.
Beyond the protection of individuals, insurance must serve society. It should be an ally to the planet and to its environmental issues.
*We believe that insurance must be simple, transparent and useful.
Our obsession? Delivering an incredible insuree experience. Luko is not just about insuring, but also about preventing issues. We are building the best AI-powered technologies to avoid accidents in every European home.
In 5 years, we have convinced over 200 000 users to trust us. We are backed by some of the most incredible VCs (EQT Ventures, Accel, Founders Fund, Speed Invest, Xavier Niel, etc.) and raised more than 70M€ in Series A & B.
We are a team of 160+ ambitious & creative talents eager to reinvent an entire industry. We are looking for other impact-driven talents to scale Luko across Europe. We are committed to equal access to employment, inclusion and diversity within the teams.
Are you ready to join our journey?
Your mission in the team:
As CRM manager, your role will be to support Luko’s exponential and sustainable growth.
You will work directly under the supervision of Luko’s Global head of CRM to build a stellar client relationship, unique in the Insurance sector.
As part of the User Life tribe, in charge of the global customer experience, you will be dedicated to improve customer engagement, satisfaction and retention KPIs
Your missions will include:
Who are you?
Languages: Fluent in English ; French is a big plus
- Introduction call
- Hiring manager Interview
- Case study
- HR/Behavioural interview
- Reference check & Offer
What we offer:
You’ve read all the way, you may as well apply!
Our company-wide communication language is English (written & spoken).
We would therefore appreciate it if you could send us your application’s content (CV, cover letter, portfolio…) in english.
If you have any questions take a look at our to find out more about who we are, what we do and how we work
Belonging: Diversity, Inclusion & Equity
We believe inclusion is the result of ongoing commitment. We want to build an authentic environment, open to everyone regardless of nationality, physical ability, family structure, age, socio-economics, civil status, sexual orientation, gender identity, ethnic origin, religion, belief or anything else that makes your life experience unique. We are continuously working to create a diverse, equitable and inclusive environment, where everyone has a space to thrive. To encourage this philosophy we have put in place policies to support this mindset, you can read more about this .