HEAD OF SRE (SITE RELIABILITY ENGINEERING)

Qonto

CDI - Permanent
Paris, Île-de-France
Nov 3, 2021

About

Their mission? To create the finance solution all businesses love. Their means? Technology, elegant design, and an outstanding sense of customer care. At , they believe that great service comes from great thinkers. That’s why they strive to provide a comfortable environment that allows you to excel in your work. to learn about their working ethos: The Qonto Way

and launched Qonto in July 2017, and the team has achieved great things since then:

  • Market leader for online SME banking in Europe
  • 200,000 SME clients
  • Outstanding customer satisfaction ( | | )
  • Recognized as one of the best startups to work at ( | )
  • €136 million raised so far
  • International investors with solid fintech experience
  • Qonto is part of the index for 2021
  • And 450+ happy Qontoers building a finance solution businesses love to use

Their values:

  • Ambition | They tackle big challenges. No matter what.
  • Teamwork | They create momentum by working together, at the same speed.
  • Mastery | They pursue excellence through continuous learning. They face challenges with humility. Every day.
  • Integrity | They are open. They are honest. And they earn the trust of their clients and each other.

Job Description

Site Reliability Engineers (SRE) at Qonto craft a great user experience by building a highly scalable, fast and reliable platform and associating tooling. The SRE team currently includes 10 engineers focused on platform reliability and engineering efficiency as well as an IT support team of 4. They’re working closely with other Tech teams (Backend, Data, Security, etc.) to build and operate efficient, reliable, and scalable environments for customers and Qontoers.

The engineering department at Qonto currently has over 140 highly skilled engineers, from all over the world, working closely in cross-functional teams to shape our finance solutions. They participate in the discussions on the direction of our banking product, manage how we will handle our ever growing user base needs and deliver high quality products in a fast paced environment.

👩‍💻👨‍💻As a Head of SRE at Qonto, you will:

• Bring energy and vision to the team
• Manage platform reliability, engineering efficiency, and IT support teams
• Ensure good collaboration and communication with other Tech teams
• Coach Team Leads on their management practice and techniques
• Drive the delivery of SRE and IT projects

Our platform runs on a Kubernetes cluster hosted on AWS, with PostgreSQL as our database of choice, using Kafka for our event-driven architecture and ELK for logging and auditing, among many other tools, services and applications.

🧠What you could work on

As part of our SRE department, you will oversee three teams:

⚙️Platform Reliability: This team puts a strong emphasis on improving reliability, scalability and capacity planning of the platform (servers, containers, storage, databases, networking…) by engineering infrastructure as code. It focuses on automation to increase reliability. In 2021, the team could deploy a service mesh to support the growing number of services, redesign the database architecture to allow real-time analysis, and optimize logging costs, among other projects.

🛠Engineering Efficiency: This team empowers software engineers from all cross-functional teams to seamlessly design, deploy, and maintain systems at scale. It acts as an internal consulting team to understand the needs of dev teams and help with adopting SRE patterns. In 2021, the team could optimize how backend engineers leverage APM and tracing to maintain high performance, increase scalability and stability with asynchronous processing, drive the adoption of a service mesh, etc.

💻IT: Their mission is to improve Qontoers' everyday IT experience in order to provide a smooth and secure journey. Upcoming projects include moving to a new building, deploying device management, and scaling inventory management.

Preferred Experience

🏅About You

Experience: You have 6+ years of experience as a SRE, and successful experience as a manager
Leadership: You are a natural leader, and have emerged as such in your career
Management: You have managed big teams in a structured tech company and a fast-paced environment
Tech Skills: You can drive complex tech discussions and orient the team's roadmap in a modern SRE environment (AWS, Kubernetes, Prometheus, Infra as code, GitOps, Terraform)
Languages: You are fluent in English. French is a plus

Recruitment Process

💪Hiring Process:

Here is what you can expect from our adapted recruitment process:

  • A 60 min interview with one of our Talent Acquisition Managers to better understand your career plan and answer any of your questions.
  • A 60 min interview with (our CTO) to create a strong alignment on what he’ll expect from you, and tell you more about his way to operate
  • An exercise to evaluate your technical and management skills, and a debrief of this test with Aymeric
  • Interviews with future team members and colleagues to help you project yourself in the company
  • A final interview with , our co-founder

We will send you an interview guide so you can best prepare yourself.
On average our process lasts 20 working days and offers usually follow within 48 hours 🤞

🎁 Perks

You got it: helping you succeed is our #1 priority. We have put together several perks to make your life easier and more will be added as Qonto grows further 🤗

Office & Team Life

  • 3,200 sqm fully-renovated building near Opera with WeWork services
  • Monthly team events, and yearly offsite (Barcelona, Sicily… what’s next?)
  • Free coffee, snacks in the kitchen and a budget allocated to managers for small team events
  • The latest in Apple’s equipment

Qonto’s benefits

  • Tailor-made Remote Policy: from 2 days per week to Full remote
  • A competitive salary package (healthcare, commute...)
  • 10 days off in addition to the legal 25 days
  • A Card that you can use for lunch
  • Access to thousands of gyms and activities for 10-30€ a month, through our partnership with
  • Relocation package and visa sponsorship for international talents (we have 40+ nationalities based in Paris!)
  • An inclusive environment with a real focus on parity (40% of our teams are women)
  • Special parenthood policy (we are part of the program)
  • Access to , a digital platform to take care of your mental health
  • Career tracks that can match all expectations (Expert, Lead, or Manager tracks): we believe in our Qontoers and we want them to progress on their journey at Qonto. And in addition, internal and international mobility is also promoted

Additional Information

  • Contract Type:Full-Time
  • Location:Paris, France (75009)
  • Education Level:Master's Degree
  • Experience:> 7 years
  • Occasional remote authorized